The TEM Server and TEM Relay's normal operations involve creating and processing a lot of temporary files. This activity is essential for good performance of TEM, but can be slowed down dramatically if a virus scanner is scanning each file. To address this issue, configure your virus scanner on the TEM Server and TEM Relay computers to exclude the TEM Server folder and all subfolders (default is "C:\program files\bigfix enterprise\bes server") or the TEM Relay and its subfolders (default is "C:\program files\bigfix enterprise\bes relay"). Refer to instructions from your virus scanner for more information on how to set this exclusion rule.