This page lists the log and debug files for the various Tivoli Endpoint Manager (TEM) components.


Generated in the following locations for the respective OS, the TEM Agent logs have a built-in rotation scheme to keep 10 days (configurable) of logs capped at a max size (configurable):

  • Windows: C:\Program Files\BigFix Enterprise\BES Client\__BESData\__Global\Logs
  • Unix/Linux: /var/opt/BESClient/__BESData/__Global/Logs
  • Mac: /Library/Application Support/Bigfix/BES Agent/__BESData/__Global/Logs
TEM Agents have a verbose debug log known as the "emsg log" that can be enabled for troubleshooting purposes.
More information about agent logs at:



  • The Console does not write a log by default.
  • A debug log can be enabled for troubleshooting by adding the registry keys:
    • HKCU\Software\BigFix\Enterprise Console
    • "debugout" = "c:\console.log"
    • "enabledlogs" = "all"



  • FillDB Debug Log -- Used to troubleshoot issues with agent reports or FillDB connection errors. By default, log will show "critical" log messages
    • Default location: "FillDBData" folder of the TEM Server (e.g., "C:\program files\BigFix Enterprise\BES Server\FillDBData\FillDB.log")
    • Log controlled by registry key
      • HKLM\Software\BigFix\Enterprise Server\FillDB
      • "EnabledLogs"
        • default: "critical"
        • add: "critical;debug" to get additional debug logging

  • FillDB Performance Log -- Used to measure and troubleshoot FillDB performance issues with the server/database
  • Disabled by default
  • Log controlled by registry key:
    • HKLM\Software\BigFix\Enterprise Server\FillDB
    • "PerformanceDataPath"
    • Example: "C:\program files\BigFix Enterprise\BES Server\FillDBData\FillDBPerf.log"
  • Requires FillDB service restart after registry key change to activate.


Web Reports

  • Web Reports logs -- Used to troubleshoot web reports issues
  • HKLM\Software\BigFix\Enterprise Server\BESReports
  • "LogOn" (dword)
    • 0 for log off, 1 for on
  • "EnabledLogs" (string)
    • "critical;debug;memory;performance;timing"
  • "LogPath" (string)
    • full path to log file (i.e. "C:\program files\BigFix Enterprise\BES Server\WR.log")
  • "Debug" (string)
  • "1" will display more detail for errors inside the web reports user interface.


Relay/Root Server

  • Relay Log -- This log contains information on the web server component of the relay, along with debugging information for top level exceptions on any of the debugging threads. Default enabled in non-verbose mode named "BESRelay.log" on root server ("C:\program files\BigFix Enterprise\BES Server\BESRelay.log") and Relays ("C:\program files\BigFix Enterprise\BES Relay\logfile.txt").
    • To enable Verbose flag, enable a client setting "_BESRelay_Log_Verbose"="1" on the Server or any Relay. (Warning, this is an incredibly verbose log and includes information for every single incoming connection, along with performance measuring information.